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 CONTACT the Crisis Line is an interfaith ministry founded in 1971 by a group of mental health professionals and ministers who shared the conviction that no one should have to face life's challenges without a caring, objective listener. Calls are anonymous unless callers choose to identify themselves, and in any case, calls are confidential. The Crisis Line does not trace calls, use Caller ID, *69, or any such electronic means to obtain information about callers.

Volunteer Telephone Crisis Counselors, who complete a course of study and a practicum, are available by telephone to the public 24-hours a day, 7 days a week. They listen to and accept callers as they are; in so doing they give expression to the unconditional love of God for all of humankind. The volunteers help callers to consider alternatives; they provide empowerment through information and referrals; they offer hope where this is possible; and they express their loving concern, even to callers who cannot love themselves. The Crisis Line intervenes in suicide threats, domestic violence, rape, and other endangerments to life and limb. The volunteers may pray and share scripture if requested, but they do not evangelize or try to convert callers.

CONTACT the Crisis Line began operations on March 15, 1971.  CONTACTO Linea de Crisis, a statewide Spanish-language crisis line, opened on May 5, 2002. Reassurance CONTACT began making calls in August, 2003 to elderly and disabled persons who live alone and express a desire for a daily call to check on their wellbeing.