Certification

Information for Volunteers

Certification Requirements

To become certified as a Telephone Crisis Counselor, candidates must:

• Complete a competency-based course of studies in all required areas of the education program. Parts of the curriculum may be challenged based on previous education or life experiences.
• Complete a minimum of 12 hours in practicum / apprenticeship.
• Demonstrate to the satisfaction of the President / CEO and the Training Coordinator their competency in learned skills and the attitudes and personal qualities deemed appropriate to this ministry.
• Sign a Pledge of Confidentiality.
• Sign a Commitment to Service.

Volunteer Information

Volunteers who serve as Telephone Crisis Counselors must:

• Be compassionate.
• Be able to keep confidences.
• Have completed certification requirements.

Commitment to Service

Volunteers completing certification requirements are asked to pledge a minimum of 8 hours of service per month for a period of at least one year.